Car rental Romania

Everything you need to know about renting a car with Rentado - FAQs

Renting a car should be a simple, quick and hassle-free experience. At Rented That's exactly what we do: we eliminate unnecessary red tape and hidden costs, giving you complete freedom on the road. We've rounded up the most frequently asked questions about the pick-up and drop-off procedure and give you a full answer so you know exactly what to expect. Rentado benefits and options

1. How does the pick-up process work at Rentado?

When you arrive at the airport, just call the number (+40) 750 442 947. At the agreed time and location (usually Otopeni Airport or an agreed meeting point), a Rentado representative will meet you to hand over your car. It is important that you have the necessary documents with you: identity card or passport, valid driving license and, in some cases, your credit or debit card for the temporary blocked guarantee.

Before the keys are handed over, a full inspection of the vehicle is carried out, noting any scratches or existing defects. This step is essential for transparency and for your peace of mind, so that there are no questions on return. You will also receive information about the car's functionalities, fuel policy and general rules of use.

2. What do I need to know about the drop-off process?

Drop-off is when you return the car to the location and time agreed in the contract. Rentado gives you the flexibility to choose where and when it is most convenient for you to end your rental period. It is recommended that you return the car with the tank at the same level as when you picked it up, to avoid extra costs.

As at pick-up, a visual check of the vehicle is carried out. The Rentado team checks the condition of the car and confirms that no further damage has occurred. This process takes just a few minutes and gives you the reassurance that everything is in order. If you return the car to a different location than the pick-up location, check the conditions and any additional charges in advance.

3. Can I collect the car from one location and return it to another?

Yes, Rentado offers you this flexibility, especially useful when your trip involves different departure and arrival points (e.g. you pick up your car at Otopeni Airport and return it in another city). one-way rental, is increasingly sought after for the comfort it offers.

However, in some situations additional charges may apply, depending on the distance between locations and fleet availability. The recommendation is to ask for this option at the time of booking to make sure that everything is prepared and confirmed in advance.

4. What happens if I am late returning the car?

Respecting the return time is important as your car may already be booked by another customer. If you know in advance that you're going to be late, let the Rentado team know so that we can work together to find a solution. Depending on the length of the delay, an additional fee or even an extra day's rental may apply, depending on the contract.

Flexibility is part of Rentado's philosophy, but it is also important that the client is transparent and adheres to the agreed times as closely as possible.

5. What are the basic Rentado rules?

At Rentado, the rules are designed to protect both customers and the fleet:

• Your driving license must be valid and held for at least 1 year.
• Smoking in the car is not allowed in order to keep the vehicles clean and in good condition for all customers.
• Pets are only allowed with special protection (cages, blankets) to avoid damaging the interior.
• Fuel level compliance: the car must be returned with the same amount of fuel as when it was picked up.
• Safety first: it is the driver's responsibility to respect the road rules in force in Romania and in the countries he or she is traveling in.

These simple rules ensure a fair and pleasant experience for all Rentado customers.

👉 Cu Rented, car rental becomes exactly as it should: simple, fast, no guarantee, no hidden fees and complete freedom on the road.